Forms & Policies

General Registration Information and Documents
To view the forms listed below, you will need to download Adobe Reader. Please bring your completed forms with you to our office at the time of your visit.

Mental Health Forms/Psychometrics

Medical Records Release

Frequently Asked Questions: Insurance & Billing

Do you accept Medicare?

Yes, we accept Medicaid Advantage plans.

Do you accept OHP (Oregon Health Plan)?

We are currently accepting pediatric patients with OHP.

Do you accept Tricare?

We accept Tricare for new and existing patients.

Does High Lakes take worker’s compensation insurance?

We understand that injuries happen under a variety of circumstances. If one of our established patients requires care for a work-related injury or illness that is less than thirty days old, we have providers who would be pleased to help. For more questions or clarification please call.

I am a private pay patient. How do I get an estimate for the cost of my visit?

We can provide exact prices for procedures, but not for office visits as we cannot determine ahead of time what your individual visit with a physician will cover. We are happy to provide a general range for office visit costs based on our fee schedule. You will find High Lakes is competitive compared to other providers. We’ve partnered with health insurance companies to ensure an affordable option for health care and we encourage you to shop around.

I am a private pay patient. Will your billing office work with me?

Your health is extremely important and we are happy to develop a payment plan for you and your family. Please contact our billing office at 541-388-3863 during normal business hours and our staff will gladly assist you.

What health insurance do you accept?

High Lakes Health Care is pleased to work with virtually every insurance company in the marketplace. Different providers within our practice accept different insurance plans; here is a current listing of our health care providers and the insurance they accept.

    Frequently Asked Questions: Laboratory

    Do I need an appointment for laboratory work?

    Within each of our Bend locations is a Laboratory. Hours are listed below.

    Laboratory hours:

    Shevlin is open from 8am-5pm Mon-Fri

    Redmond is open from 7:30am-4:30pm Mon-Fri

    • UpperMill
      6:30am to 3:30pm    Mon-Fri
    • EastSide
      8:00am-5:00 pm    Mon-Fri
    • Shevlin
      8:00am-5:00 pm    Mon-Fri
    • Redmond
      7:30am-4:30 pm    Mon-Fri
    • Madras
      8:00am-4:30 pm    Mon-Fri
    • La Pine
      8:00am-5:00 pm    Mon-Fri
    • Sisters
      8:00am-11:00am    Mondays
      By appointment only

    What is the Laboratory of choice For High Lakes Health Care?

    Interpath Laboratory.

    What is the phone number for laboratory billing?